Get help with FreeSignature.

FreeSignature by AIVA · Updated October 9, 2026

Operated by AIVA · aiva@aiva.is

Questions and software problems

Email AIVA at aiva@aiva.is for help with FreeSignature. Tell us your browser, whether you are using Word or PDF, what you tried and what happened. Please describe the issue without sending private documents or signatures. You can also report a reproducible software bug on GitHub. No account is needed to use the editor.

Keep private information private

GitHub issues can be read by anyone. Do not attach real documents, signatures, identity details or confidential information. If an example is needed, reproduce the problem in a made-up practice file first. We cannot recover a document you closed without downloading.

Before reporting a problem

Check that your file is a PDF or modern .docx, is no larger than 25 MB, and is not password-protected. Keep your original file. The file-support guide explains common layout and download problems.

Privacy questions and sponsorship

For privacy questions or sponsorship enquiries, email aiva@aiva.is. FreeSignature is operated by AIVA at aiva.is. Sponsorship never includes access to visitor documents. Please send only the information needed to answer your enquiry.

Contact the project on GitHub · File support

Open the free editor

No account. No watermark. Review your downloaded copy before sharing.

Help with the next piece of paperwork.

Edit a Word document without installing Word.Add your signature to a Word document.Sign a PDF. Keep the file on your device.A few useful things to know.

Your files are private. Your choices matter.

Operator and contact: FreeSignature is operated by AIVA. For privacy questions, email aiva@aiva.is. If you contact us, your email address and the information you choose to send are used to respond to your enquiry. Please do not send private documents or signatures.

Your documents: files and signatures are opened only in a separate, isolated editor embedded on this website. They are processed in your browser and are not uploaded to our servers or sent to Google. The editor does not load Google Analytics or third-party ad scripts. Download your work before closing it.

This public website: if you allow analytics, Google Analytics receives information about visits, device/browser information, and clicks to open the editor. Google receives network information, including an IP address, as part of those requests. We remove query strings and fragments before loading analytics and do not send the referring page URL. Advertising personalization and Google Signals are disabled in our tag configuration.

Advertising: this public website loads Google AdSense to support the free tool. Google and its advertising partners may use cookies, device information, and IP addresses to serve and measure ads. Advertising choices are managed separately through Google’s privacy messages and Ad privacy choices. Rejecting analytics does not turn off advertising. Advertising scripts do not run in the document editor.

Cookies and preferences: analytics is off until you allow it. Analytics cookies are limited to this public hostname and configured to expire after 90 days. Your choice is remembered in this browser for up to 180 days. Use Cookie settings to reject analytics later; this clears our analytics cookies and refreshes the page to stop the loaded tag. If browser storage is blocked, your choice applies for this page visit.

Google processes analytics data according to its own policies, and processing may take place outside your country. Learn how Google uses information from sites that use its services. Hosting requests also disclose ordinary request information to Netlify. Direct sponsor banners, when present, are local images and do not load an advertising network script.